Tracey joined the Lloyd’s Market in 1985 & has held numerous roles within the industry.
During the last 8 years Tracey has assisted on over 100 Third Party Administrator ‘TPA’ claim audits on behalf of the Lloyd’s & Company Markets. In addition, Tracey has an in-depth knowledge of the Lloyd’s Minimum Standards MS2, MS9 & MS11, along with TPA Governance processes & procedures.
Tracey manages all audit scheduling & produces Management Information & Peer Reviews for all TPA reports prior to issuance.
Tracey has also performed Expert Claims Peer Review on behalf of several leading Lloyd’s Syndicates & assisted with the completion of Claims File Review ‘CFR’ thematic reports in accordance with Lloyd’s 2017 CFR Cycle 1 & 2019 CFR Cycle 2.
Tracey spent the majority of her earlier career working for Lloyd’s Syndicate’s 561 & 566 (now part of the QBE Group).
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