• Underwriting / Claims Reviews: Undertaken to validate current & continued exposure.
  • Cover holder / Delegated Authorities: Underwriting, Claims, Systems & procedures.
  • TPA Claim Reviews: Ensuring compliance with Handling Authorities & SLA’s.
  • Internal Peer Review / Compliance: Confirming internal procedures & protocols are being rigorously followed.


  • Pre & post commutation reserve analysis.
  • Static & redundant reserve management.
  • Monitoring Third Party Experts costs in line with budgetary requirements.


  • Valuation of specific classes or entire books in preparation for actuarial analysis.

Account Management

  • Providing exit & closure strategies on discontinued lines.

Dispute Resolution

  • Arbitration / Mediation & Expert Witness.


  • Pre commutation or coverage issues, including litigation support to solicitors & attorneys.


  • Independent Claims “Peer Review”
  • ECF / CTP Lead Adjusting.
  • Insourcing experienced personnel to seamlessly cover absent staff or peak periods.
  • Cat Response Team providing flexible resources in the event of increased workloads due to a major catastrophe.


  • Settlement preparation & support in finalising major or complex claim issues.



In order to fully understand our client’s needs, prior to commencing any work, we conduct in-depth discussions with our clients’ representatives, to enable us to design & tailor a product that meets expectations, both in terms of quality & cost.

  • Economy Air travel is charged for short haul & competitively priced hotels are sourced
  • Number of days & daily rates for staff are budgeted & agreed prior to instruction, being both competitive & flexible
  • Whenever possible, we try to limit travel costs to long-haul destinations by undertaking multiple on-site visits, within a set timeframe
  • ACL has £1 million P.I. Liability cover in-force